Crisis time - an analysis
Every software project has crisis now and then. It might be an error in production or last minute issue which is going to derail the plans. Crisis always leaves bitter taste in your mouth. T0: This is the time when issue is discovered. This is the time when you get that feeling in gut. Something is really wrong and you do not know what to do. It is the time when ... hits the fan. This phase may last for 1 hour to one day. Depends on the team environment and organizational culture. At the end of this phase team informs next level of management. T1: This is a messy phase. Now issue is escalated. People who do not know anything about the issue are involved and they try to gather information. This can also be called a stampede phase. It is a mad rush with lots of activity. Do this, try this, check this Or checklist followed, process followed etc etc. This is the phase which pulls away key players in different direction. They are not allowed to focus and find a resolut...